How do I sign up for TutorConnectPro?
To sign up, click on the 'Sign Up' button at the top of the page and follow the prompts. You can create an account as a tutor, student, or parent. Once registered, you'll have access to all the features relevant to your role.
Is the online tutoring platform free to use?
You can access, sign-up and browse courses for free! But the tutors can upload courses without an upfront fee, while students and parents only pay for the courses they enroll in. A small commission is deducted from course fees to support platform maintenance.
What kind of courses are available on the platform?
Our platform offers a wide range of courses from different academic subjects like math, science, and even PSAT preparations. We also have courses for different age groups and learning levels, ensuring there’s something for everyone!
What payment methods are accepted?
We accept a variety of payment methods, including credit/debit cards, PayPal, and other secure online payment options within the states and international transfers. All transactions are processed through our secure payment gateway
What if I encounter technical issues?
If you experience any technical difficulties, our support team is here to help. You can contact us through the ‘contact’ section on the website, and we'll assist you in resolving any issues promptly.
Can I change or cancel my enrollment in a course?
Yes, you can manage your course enrollments through your account dashboard. If you need to cancel, please refer to our refund policy for eligibility and guidelines. Contact support if you require further assistance with your enrollment.
Can I get a certificate upon completing a course?
Many courses offer certificates of completion, which you can download or share with others. These certificates are a great way to showcase the skills and knowledge you’ve gained and completed.
Can I take multiple courses at the same time?
Absolutely! You can enroll in as many courses as you like and manage them all through your dashboard. This flexibility allows you to learn at your own pace and explore a variety of subjects
